Northern Rivers Children's Services Limited Caring for the community since 1980



Parents and Guardians page - In Home Child CareNorthern Rivers Children's Services

Welcome to Northern Rivers In Home Care Parent Area.
In Home Care (IHC) was introduced in June 2001 as a flexible form of child care designed to accommodate the needs of families unable to access mainstream child care. Childcare is provided by Educators in the child’s own home. Our IHC Educators are dedicated professionals. IHC Educators have a great responsibility, and so our selection and training procedure must also be very professional. All IHC Educators are required to hold a current Child Care Qualification, WWCC and Federal Police Clearance, Medical Clearance, Current Child Protection, First Aid Certificate, with annual CPR renewal, and Public Liability Insurance. All our Educators undertake the necessary IHC training to become registered Educators with our Service. All Educators have had appropriate screening and clearance.


Eligibility Criteria
IHC places are targeted to families who:
• Parents or carers are working non-standard or variable hours, outside normal child care service hours
• Parents or carers are geographically isolated from other types of approved childcare are particularly in rural or remote locations
• The family has challenging or complex needs, including where families are experiencing challenging situations, and other approved childcare services are not able to meet the needs of the child or the family

Continued eligibility for In Home Care is assessed every six months. This is a requirement of the funding agreement with Department of Education, Employment and Workplace Relations (DEEWR)

Areas Covered by Northern Rivers In Home Care
We currently have In Home Care Educators throughout the Northern Rivers area from Tweed Heads to Lismore and Surrounding Areas.

Types of Care Available
Part time, full time, casual, occasional, before and or after school care, overnight, roster or shifts, and evenings or weekends.
Dependent on the availability of an IHC Educator.

Application Procedure
• Contact the In Home Care Support Agency 1800 442273.
• Once a Family Management Plan has been established with the Support Agency they will advise you or IHC Services you are able to contact.
• The IHC Service will send out Family Registration Forms for you to complete, you will be required to send your child’s immunisation records and a copy of your CCS Assessment Notice.
• Once a possible match between parent/guardian and an IHC Educator is made, the parent is contacted & details of needs are confirmed.
• The Educator and Parent (and children if possible) contact and meet.
• If the placement is agreed upon, the parent is given the home Safety Assessment checklist and an appointment is made for the assessment. Home Safety Assessment is conducted at the family home and areas to be modified are identified and discussed. Enrolment form is completed.
• Parent/guardian applies for CCS and makes changes to comply with Home Safety Assessment requirements if necessary.
• IHC Educator visits family home again and completes Parent/Educator Contract forms.
• IHC Manager confirms Home Safety requirements are met.
• Care Commences.
• IHC Manager will visit the enrolled family every 6 months to perform and manage IHC Safety check.

If you have any questions or need assistance with completing the online application form, please phone   07 55875313.

Fee Information

In Home Care educators charge a family fee. This means that there is a set hourly fee regardless of whether all the children are in care.
The family hourly rate cap will increase from $25.48 to $32.00 per hour and the Additional Child Care Subsidy rate will increase from $30.58 to $38.40 per hour, starting 1 January 2019.
Depending on family circumstances Child Care Subsidy will subsidize this amount for families who are eligible. Note that the CCS percentage is based on the family’s taxable income. Educators can charge a higher hourly rate for travel incurred because of the child’s needs. For example, the educator may be required to collect a child from pre-school or drop them off to preschool. This is discussed and decided between the parent and educator prior to commencement of this service.

Priority of access Guidelines for In Home Childcare Places click here

Fee information click here

Child Care Subsidy CCS click here

Additional Child Care Subsidy ACCS click here


Helpful Links and Contacts

Child Care Subsidy
Department of Human Services
tel 136150
www.Department of Human Services
to register for Child Care Subsidy and to obtain CRN’s (Customer Reference Numbers).

Department of Education, Employment and Workplace Relation

Useful Links for Parents

The following Links include information that may be useful, interesting or relevant to families in the Northern Rivers area.

Raising Children Network – The Official Australian Parenting Website from Newborns to Teens.

NSW Health

Australian Children’s Education and Quality association

Kidsafe – Child Accident Prevention Association of Australia

Family and Community Services – NSW Government

Tresillian Family Care Centres

Immunise Australia Program