Northern Rivers Children's Services Limited Caring for the community since 1980



Parents and Guardians page - in home childcareNorthern Rivers Children's Services

Welcome to Northern Rivers Family Day Care Parent Area.
We have provided the selection list below to assist you to find the information you require. If you need further assistance please contact us.


General Information about In Home Care (see below)

Areas covered by our service click Here

Information about our Application for Childcare process (see Application Procedure below)

Priority of access Guidelines for In Home Childcare Places
click here

Fee information click here

Child Care Subsidy CCS click here

Additional Child Care Subsidy ACCS click here

General Information

In Home Care (IHC) was introduced in June 2001 as a flexible form of child care designed to accommodate the needs of families unable to access mainstream child care. Childcare is provided by Educators in the child’s own home.
Our IHC Educators are dedicated professionals with the support of a a large specialist team. IHC Educators have a great responsibility, and so our selection and training procedure must also be very professional.
All IHC Educators are required to hold a current First Aid Certificate, with annual CPR renewal, and Public Liability Insurance.
They are also required to undergo training in OH&S, Risk Assessment, Food Handling, and Child Protection, as well as initial training in Administration, Health Safety and Hygiene, Child Development, Communication, Programming, Play & Play Resources, IHC Standards & Quality practices, Settling and Partnerships, and Guiding Children’s Behaviour. In addition, Educators receive ongoing support, training and resources throughout the year. Click to view our annual training schedule. Parents and Guardians are also welcome to attend our workshops. Currently many of our Educators have a qualification in childcare. Our Educators undergo a criminal record check before becoming registered with Northern Rivers In Home Care.

Eligibility Criteria

IHC places are targeted to families who:

  •   have no access to existing child care services;
  •   their circumstances mean that an existing child care service cannot meet their needs;

and at least one of the following criteria also applies:

  •   the child has, or lives with another child who has, an illness or a disability
  •   the child’s guardian (or guardian’s partner) has an illness or disability that affects their ability to care for the child
  •   the child lives in a rural or remote area
  •   the work hours of the child’s guardian (or guardian’s partner) are hours when no other approved child care service is available or
  •   the child’s guardian (or guardian’s partner) is caring for three or more children who have not yet started school.

Continued eligibility for In Home Care is assessed every six months. This is a requirement of the funding agreement with Department of Education, Employment and Workplace Relations (DEEWR) 

Download Eligibility Criteria checklist.

Areas Covered by Northern Rivers In Home Care

We currently have In Home Care Educators throughout the Northern Rivers area from Woodburn in the south, Byron Bay in the East, Old Bonalbo in the West and Tweed Heads in the North. If your residence is within these paremeters or nearby, and you meet at least one of the above criteria, please give us a call or apply.

Types of Care Available

Part time, full time, casual, occasional, before and or after school care, over night, roster or shifts, and evenings or weekends. Dependant on the availability of an IHC Educator.

Application Procedure

  • Fill out and submit our family application for In Home Care form. Please remember the more information we have of your needs the more likely it is that we will be able to cater for them. For Example, if you require 2 days but are flexible on which days they are indicate this on the form in the ‘Additional Comments’ section.
  • You will be contacted by our In Home Care Coordinator
  • The Coordinator will establish if your childcare needs satisfy the In Home Care eligibility criteria (link to Eligibility criteria)
  • If eligible the coordinator will put you on our waiting list for care. This does not guarantee that we have an In Home Educator to meet your needs. It does, however, provide us with the information we need to compare your needs with the availability of Educators who work in your area.
  • Once a possible match between parent/guardian and an IHC Educator is made, the parent is contacted & details of needs are confirmed.
  • The Educator and Parent (and children if possible) contact and meet.
  • If the placement is agreed upon, the parent is given the home Safety Assessment checklist and an appointment is made for the assessment. Home Safety Assessment is conducted at the family home and areas to be modified are identified and discussed. Enrolment form is completed.
  • Parent/guardian applies for Childcare Benefit (CCB)(see link below) and makes changes to comply with Home Safety Assessment requirements if necessary.
  • IHC Educator visits family home again and completes Parent/Educator Agreement forms.
  • IHC Coordinator confirms Home Safety requirements are met.
  • Care Commences.
  • IHC Coordinator makes visits periodically to Educator and enrolled family home and will telephone soon after care commences to confirm placement is going well.

If you have any questions or need assistance with completing the online application form please phone
07 55875313

Fee Information

In Home Care educators charge a family fee. This means that there is a set hourly fee regardless of whether all the children are in care. The fee schedule starts from $28.00 per hour (as negotiated on an Educator/Parent contract before care starts).  Depending on family circumstances Child Care Subsidy will subsidise this amount for families who are eligable. Note that the CCS percentage is based on the families taxable income.
Educators can charge extra fees for travel incurred as a result of the child’s needs. For example, the educator may be required to collect a child from pre-school or drop them off to preschool. This is discussed and decided between the parent and educator prior to commencement of this service.
To view our fee schedule click here


Helpful Links and Contacts

Child Care Subsidy
Department of Human Services
tel 136150
www.Department of Human Services
to register for Child Care Subsidy and to obtain CRN’s (Customer Reference Numbers).

Department of Education, Employment and Workplace Relation

Useful Links for Parents

The following Links include information that may be useful, interesting or relevant to families in the Northern Rivers area.

Raising Children Network – The Official Australian Parenting Website from Newborns to Teens.

NSW Health

Australian Children’s Education and Quality association

YWCA - Goonellabah

Child and Family Health

Good For Kids | Parents

The Children's Hospital at Westmead

Kids and Traffic Early Childhood Road Safety Education Program

Kidsafe – Child Accident Prevention Association of Australia

Go for 2 Fruit and 5 Vegetable children’s healthy eating website

Parenting and Child Health

Department of Education, Employment and Workplace Relations/Early childhood

Get Up and Grow – Healthy Eating and Physical Activity for Early Childhood

Family and Community Services – NSW Government

Circle of Security Parenting Training

Tresillian Family Care Centres

Australian Hearing -

Immunise Australia Program

The Child Support Agency